Managing Staff Permissions

For listings and OTAs, we present another layer of security called permissions.

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対応者:AirHost Support for HMS
Updated over a week ago

Different levels of permission restricts ways each user is allowed to interact with your listings, without accidentally modifying anything that they are not supposed to. Utilising it allows you to give your staff more restrictions/privileges in addition to their current staff privileges.

This article covers the following topics:

  • Permissions for Staff (Listings)

  • Permissions for Staff (Channels)

Permissions for Staff (Listings)

Note: For Permissions to work, you will need to set up Listings and Channels first. Please refer to Getting Started.

Note: Permissions only work on Staff role users. Managers and Corp Admins can access everything without permissions.

1. Under Listing Management > Property List (Pro) > Click on the listing that you wish to set the permissions for.

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2. Click on Permissions on the sidebar > Click Add User.

3. Select the Permission level for the staff > Select the Staff role User > Click the Tick icon to save.

4. Below is the breakdown of permission levels.

Permissions for Staff (Channels)

Note: For Permissions to work, you will need to set up Listings and Channels first. Please refer to Getting Started.

Note: Permissions only work on Staff role users. Managers and Corp Admins can access everything without permissions.

1. Under Listing Management > Channels > Click on the channel that you wish to set the permissions for.

2. Click on the Permissions tab to see the Channel Permissions.

3. Refer to Permissions for Staff (Listings) to set the permissions for staff users.


You have successfully set up staff permissions.

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